Privacy Policy

Information We Collect

Depending on how you use this website, we may collect:

• Name
• Phone number
• Email address (if you provide one)
• Vehicle and service information (year, make, model, damage, and service needed)
• Information you submit through our forms or the website chat widget
• Website usage and analytics information (pages viewed, referring source, device/browser data)
• SMS consent choices, opt-in records, and related timestamps when available

How We Use Your Information

We use your information to respond to your request, provide estimates, coordinate towing and repairs, communicate with you about your vehicle, and improve our website. We do not sell or rent your personal information.

SMS Privacy

If you expressly opt in by checking the optional SMS consent box, your consent records and opt-in information are used only to provide the communications you requested. Messages may concern your estimate, appointment, repair status, questions, or customer service. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase, and phone numbers will not be sold or rented.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers necessary to deliver the requested messaging services.

This policy applies to personal information and consent submitted through website forms, messaging services, and the website chat widget.

No mobile information collected for SMS consent will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in consent is never transferred or shared with third parties for marketing purposes.

Service Providers

We may provide information to vendors and service providers when reasonably necessary to operate this website, communicate with customers, deliver the services you request, or comply with law. These providers may include our website host, analytics providers, and our customer relationship and messaging platform. They may only use the information to perform services for us, and not for their own marketing purposes.

Cookies, Analytics, Advertising & Call Measurement

This website uses analytics and advertising measurement tools (such as Google Analytics and Google Tag Manager) that may use cookies or similar technologies to measure website usage and advertising performance. It also uses dynamic number replacement and call-measurement services to understand which advertising source led to a call. These tools may process device, browser, referral, interaction, and call-attribution information according to their service terms.

Data Retention & Security

We retain contact and repair records for as long as needed to serve you and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards to protect information, but no online transmission or storage method can be guaranteed completely secure.

Your Choices

You may request access to, correction of, or deletion of your information, opt out of text messages by replying STOP, or ask us to stop contacting you, by emailing support@casematchconnect.com or calling (631) 491-2310.

Contact

470 Waverly Inc DBA No Limit Auto Body Bay Shore · 96 Saxon Ave, Bay Shore, NY 11706 · (631) 491-2310 · support@casematchconnect.com

Return to the homepage or see our Terms & Conditions.